897ph Privacy Policy

1. Data Controller

897ph ("we," "our," or "us"), operating the online casino platform accessible at 897ph.club, is the data controller responsible for the personal data of users ("you," "Player") collected through this Platform. As a platform serving Filipino players, 897ph processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (the "DPA"), its Implementing Rules and Regulations, and applicable PAGCOR guidelines.

By registering for and using 897ph, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

897ph collects personal data in several ways: directly from you during registration and account management, automatically through your use of the Platform, and from third-party identity verification and payment providers.

2.1 Data You Provide Directly

Category	Examples
Identity Data	Full legal name, date of birth, nationality, gender
Contact Data	Philippine mobile number, email address, city of residence
KYC Documents	Government-issued ID (PhilSys, passport, driver's license, SSS, GSIS, PRC), selfie verification
Financial Data	GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), USDT wallet address
Account Credentials	Username, hashed password, security questions

2.2 Data Collected Automatically

Category	Examples
Technical Data	IP address, device type, operating system, browser type, screen resolution
Usage Data	Pages visited, games played, session duration, click patterns, feature interactions
Transaction Data	Deposit amounts, withdrawal amounts, bonus usage, bet history, game results
Location Data	Approximate geolocation derived from IP address for compliance verification

2.3 Data from Third Parties

We may receive identity verification data from KYC service providers, fraud risk scores from anti-fraud platforms, and payment confirmation data from GCash, PayMaya, and banking partners. This data is used solely to verify your identity, process transactions, and prevent financial crime.

3. How We Use Your Personal Data

897ph uses your personal data for the following purposes:

• Account Management: To create, verify, maintain, and secure your 897ph player account.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver bonuses and promotions.
• Identity Verification (KYC): To comply with Philippine AML regulations and PAGCOR requirements by verifying that you are who you say you are and that you are at least 21 years of age.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other illegal activity.
• Responsible Gaming: To monitor gaming patterns, enforce deposit limits, and identify players who may be at risk of problem gambling.
• Customer Support: To respond to your queries, complaints, and support requests.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates by email or SMS, subject to your marketing preferences. You may opt out at any time.
• Legal Compliance: To meet our obligations under Philippine law, including tax reporting, AML reporting, and regulatory disclosures to PAGCOR and other competent authorities.
• Platform Improvement: To analyze usage patterns and improve the 897ph platform, game selection, and user experience for Filipino players.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 897ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you accepted upon registration (account creation, payments, game access).
• Legal Obligation: Processing required to comply with Philippine law, including AML obligations, KYC requirements, and PAGCOR regulatory reporting.
• Legitimate Interest: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing for direct marketing communications. You may withdraw consent at any time without affecting prior processing.

5. Data Sharing and Disclosure

897ph does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and USDT processing partners receive the minimum financial data necessary to process your transactions.
• KYC and Identity Verification Providers: Third-party KYC service providers receive identity documents solely to perform verification checks on our behalf.
• Game Providers: JILI, Pragmatic Play, PG Soft, Evolution Gaming, and other game studios receive anonymized or pseudonymized session data to deliver game services. They do not receive your full identity data.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law.
• Service Providers: Cloud hosting, cybersecurity, analytics, and customer support vendors acting as data processors under binding data processing agreements that prohibit independent use of your data.

All third-party data processors engaged by 897ph are required to maintain appropriate technical and organizational security measures and may only process your data in accordance with our written instructions.

6. Cookies and Tracking Technologies

897ph uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage, and detect fraud. The types of cookies we use include:

• Strictly Necessary Cookies: Required for the Platform to function. These cannot be disabled without affecting your ability to use 897ph.
• Functional Cookies: Remember your language preferences, login state, and game lobby settings.
• Analytics Cookies: Collect anonymized data about how players use the Platform to help us improve the experience.
• Security Cookies: Help detect and prevent fraudulent sessions, account sharing, and bot activity.

You may manage non-essential cookie preferences through your browser settings. Disabling strictly necessary cookies will impair Platform functionality.

7. Data Retention

897ph retains your personal data for as long as your account is active and for a minimum of five (5) years after account closure, in accordance with Philippine AML record-keeping requirements and PAGCOR guidelines. Transaction records and KYC documentation are retained for a minimum of five years from the date of the transaction. After the applicable retention period, your data is securely deleted or anonymized.

Where you have opted in to marketing communications, we retain your contact details for marketing purposes until you withdraw consent or your account is closed, whichever comes first.

8. Data Security

897ph implements industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• SSL/TLS encryption for all data transmitted between your device and the 897ph platform
• AES-256 encryption for sensitive data at rest, including KYC documents and financial records
• Bcrypt hashing for all player passwords — plaintext passwords are never stored
• Multi-factor authentication available for all player accounts
• Regular penetration testing and security audits by independent cybersecurity firms
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• 24/7 security monitoring and incident response protocols

9. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 897ph:

• Right to be Informed: To know what personal data we collect and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To request correction of inaccurate or incomplete personal data.
• Right to Erasure: To request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: To object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: To request your personal data in a structured, machine-readable format.
• Right to Lodge a Complaint: To file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact 897ph's Data Protection Officer via the live chat on the Platform or at the email address listed in Section 12. We will respond to all verified requests within 15 business days.

10. Children's Privacy

897ph is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. Age is verified during the KYC process for all accounts. If we become aware that we have inadvertently collected data from a person under 21, we will immediately close the account, delete the data, and return any funds deposited, in accordance with our Terms & Conditions and Philippine law.

11. Changes to This Privacy Policy

897ph may update this Privacy Policy from time to time to reflect changes in our data practices, Philippine law, or PAGCOR regulatory requirements. When we make material changes, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect. The date of the most recent revision is always indicated at the top of this page. Your continued use of 897ph after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact 897ph's Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with our response to your data privacy concern.